Follow the steps below to factory reset your Fanvil X device in order to bring back the factory default settings. This must be done before provisioning your Fanvil phone in case the device has residual settings of a previous configuration.
Factory Reset your Fanvil X or H phone
Turn off the device.
Hold the “#” button and turn the device on.
The message “Post Mode” will appear on the screen.
As soon as the message “Post Mode” appears dial “*”, “#”, “1”, “6”, “8”.
Wait 5 seconds until “Conf Rest” is shown.
Your phone will be successfully reset after restarting the device.